event details
When
Wednesday, May 29th
15:00 – 18:00 (doors open at 14:30)
Where
Essense Office
James Wattstraat 100
Amsterdam
Costs
Free
It’s hard to navigate if you don’t know where you’re going.
That’s why our next roundtable session is all about how to define a clear CX ambition & strategy.
In this session our sr. CX consultant: Annemijn Pille will reveal how we help our clients:
– translate your brand promise into a clear CX ambition
– develop CX principles to make the ambition tangible
– tailor these to your teams based on a channel strategy
– define the roadmap to operationalise across teams
Besides sharing information we will facilitate a group discussion to share your challenges and learn from other CX professionals.
Meet the speakers
Annemijn Pille
sr. CX Consultant
@ Essense
Harald Lamberts
Founder & Strategy director
Roundtable Host
@ Essense