Are you looking for extra capacity to expand your team? Our service designers, UX experts, visual designers and CX consultants are here to support your project. At your office, or remote.
We bring experience from a multitude of projects across different organisations and domains. We are analytical and creative, strive for quality and are always eager to collaborate with stakeholders and customers.
UX design
Our team of UX researchers and designers is ready to support you in any project.
– Experienced in user-centric agile development
– Ready to structure digital content
– Creating prototypes and validate with users
– Designing meaningful services
service design
Our team of Service Designers s ready to support you in any project.
– Research customers to identify needs and expectations
– Creating journey maps and need-based profiles
– Translating insights into viable service propositions
– Aligning service delivery with key stakeholders
CX consulting
Our hands-on CX consultants are ready to support you in any project.
– Shape CX strategy, vision and roadmap
– Develop CX measurement framework and governance
– Facilitate work sessions and sprints for co-creation
– Engage the organisation in a customer-centric way-of-working
UX research
Our hands-on UX researchers are ready to support you in any project.
– Identify user needs and opportunities
– Collect and analyse data as input for concept design
– Advise on accessibility and inclusive design
– Validate design prototypes with users
UI design
Our hands-on UI designers are ready to support you in any project.
– Designing for digital interfaces
– Aligning visual design with brand identity
– Building design systems for efficient development
– Creating digital experiences to optimise conversions
how we work
1. intake
We start by defining what you are looking for in terms of discipline, seniority, subject matter and planning. This allows us to determine the right profiles for the job.
2. the right match
We will provide you with a set of profiles, including their background, expertise, work examples, availability and rates. Our experts are more than happy to meet with you so you can make an informed decision.
3. let’s go!
After settling on the exact allocation and period, we agree on a start date. To kick-off the actual work, we arrange a swift onboarding of our expert(s) in your team. We plan frequent check-in’s to align on progress and quality.
“Over the years, Essense has continuously brought in service design expertise that has teamed up with our in house expertise. With new perspectives, helping us engage with businesses and markets on improving our service experience towards customers”
Jon Rodriguez
Design Director Service Design, Philips
