thank you for registering
you will receive a confirmation email within a few minutes
webinar details
Tuesday, February 10th
16:00 – 17:00
Location
Online
Costs
Free
Journey Management only works when people know how to lead it.
The Journey Management Academy develops both the practical skills and leadership mindset needed to drive impact – helping journey managers step into a more confident, influential role within their organisation.
This webinar shares what we’ve identified while working with organisations that are scaling Journey Management, and highlights the key areas teams need to grow into to truly become Journey Leaders.
What we’ll cover
- The rise of Journey Management and its impact on organisations
- Best practices and fundamental capabilities that enable scale
- The 9 key skills the next generation of Journey Leaders needs
- A clear view of what might be missing in your team today
Who is this for?
This webinar is for anyone responsible for improving customer experience,
who feels stuck in making it work at scale.
Maybe you’ve just stepped into a new role.
Maybe you lead a CX team – or a business unit.
Maybe you sense your team has great potential, but needs support to step up.