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Are you looking for a way to manage and measure your end-to-end customer experience, and align all departments along the customer journey?
In this free webinar we use real client cases to illustrate the biggest challenges in CX management, and how to break through if you are stuck.
Some topics we will discuss:
– How to define a clear CX ambition and strategy
– How to manage all your customer journeys and insights
– How to connect your journeys with agile teams and operations
– How to measure the impact on the customer experience in KPI’s
Despite this webinar being pre-recorded, you can ask ‘live’ questions in the chat, and our team will respond to you personally. Sign up below, and we’ll send you a personal link to the webinar.