Our events

23 January 2025 - 12.00 -19:00 CET

External keynote

PvKO winterfestival

Past events

12 December 2024 - 15.00 -18:00 CET

roundtable

The sense and nonsense of ROI in CX

20 November 2024 - 15.00 -18:00 CET

roundtable

A journey approach for digital design & process optimisation at NS.

5 November 2024 - 14.00 -18:00 CET

Executive roundtable (invite only)

from journeys to business results

15 October 2024 - 15.00 -18:00 CET

roundtable

kickstarting journey management

3 October 2024 - 17.30 -22:00 CET

Inspiratiesessie by PvKO

Een ecosysteem ontwerpen dat samen de klant ECHT op één zet

1 October 2024 - 14.00 -18:00 CET

External event by CXPA

CXPA – Global CX day

10 September 2024 - 15.00 -18:00 CET

roundtable

CX maturity & capability building

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cx maturity
& transformation

cx strategy
& ambition

journey management
& governance

data-driven cx
& measurement

customer research
& optimisation

customer centric
operations

about Essense

our team

Our events

PvKO winterfestival

Past events

The sense and nonsense of ROI in CX

A journey approach for digital design & process optimisation at NS.

from journeys to business results

kickstarting journey management

Een ecosysteem ontwerpen dat samen de klant ECHT op één zet

CXPA – Global CX day

CX maturity & capability building

cx maturity & transformation

cx strategy & ambition

journey management & governance

data-driven cx & measurement

customer research & optimisation

customer centric operations

about Essense

our team

Our events

PvKO winterfestival

Past events

The sense and nonsense of ROI in CX

A journey approach for digital design & process optimisation at NS.

from journeys to business results

kickstarting journey management

Een ecosysteem ontwerpen dat samen de klant ECHT op één zet

CXPA – Global CX day

CX maturity & capability building

cx maturity
& transformation

cx strategy
& ambition

journey management
& governance

data-driven cx
& measurement

customer research
& optimisation

customer centric
operations