event details
When
Tuesday, April 16th
15:00 – 18:00 (doors open at 14:30)
Location
Essense Office
Van Diemenstraat 296
1013 CR Amsterdam
Are you ready to scale your journey management efforts across your organisation?
In this roundtable session our own journey management expert: Lucy Stuyfzand will reveal how we do this with our clients.
Some of the topics we will discuss:
– setting up a clear journey framework
– roll-out a standardized way of working
– implement tooling & governance
Besides sharing information we will facilitate a group discussion to share your challenges and learn from other CX professionals.
There are limited seats available so register below to claim your spot.
meet the speakers
Lucy Stuyfzand
Service designer
@ Essense
Harald Lamberts
Founder & Strategy director
Roundtable Host
@ Essense