In this free webinar, we use real client cases to illustrate the biggest challenges in CX management, and how to break through if you are stuck.
Some topics we will discuss:
– How to connect your journeys with operations
– How to measure your CX on three levels
– how to align internal stakeholders with your CX ambition
– how to implement a solid way of working and governance
– and many more.
Despite this webinar being pre-recorded, you can ask ‘live’ questions in the chat, and our team will respond to you personally. Sign up below, and we’ll send you a personal link to the webinar.